VoIP has significantly improved security from the traditional copper telephone lines. Our security measures are designed to protect voice and data transmissions over the internet, and they offer several advantages over traditional PBX (Private Branch Exchange) options and other less secure communication systems:

1. Encryption: Cleartone VoIP uses the most up-to-date encryption protocols (Secure Real-time Transport Protocol, SRTP) to secure voice and data traffic. Encryption helps protect the confidentiality and integrity of communications, making it significantly harder for unauthorised users to intercept or tamper with calls.


2. Authentication: VoIP incorporates authentication mechanisms to ensure that only authorised users have access to our network. Passwords require a combination of uppercase letters, lowercase letters, symbols, and numbers. Hacking algorithms look for word and number patterns. By mixing the types of characters, you break the pattern and keep your accounts safe. Additional usernames, and multifactor authentication are used to verify the identity of users and devices.


3. Access Control: Our VoIP system provide robust access control features that allow administrators to define who can make calls, access specific features, and configure settings. This helps prevent unauthorised usage and reduces the risk of fraud.


4. Firewalls and Intrusion Detection: Our VoIP network is equipped with latest software firewalls and intrusion detection systems (IDS) to monitor and protect against malicious traffic and attacks, such as Distributed Denial of Service (DDoS) attacks.


5. Secure Transport: VoIP protocols, like Session Initiation Protocol (SIP) and H.323, are secured using Transport Layer Security (TLS) for signalling and SRTP for media traffic. These protocols ensure the secure transmission of data across the network.


6. Redundancy and Failover: We have built-in redundancy and failover mechanisms. In the event of a network disruption or hardware failure, calls can be rerouted to backup systems or alternate paths to ensure uninterrupted communication.


7. Quality of Service (QoS): We prioritise voice traffic to maintain call quality. QoS mechanisms help mitigate issues like jitter, latency, and packet loss, ensuring that voice calls remain clear and reliable.


8. Regular Updates and Patch Management: We release regular updates and security patches to maintain our protection of vulnerabilities and to improve system security. We know that keeping our VoIP system up to date is business critical for our customers and maintains a secure environment.


9. Compliance: VoIP systems will help businesses meet regulatory compliance requirements, such as GDPR (General Data Protection Regulations) and all related Data protection legislation, by providing secure communication and data handling practices. Our high level of compliance will also help when responding to RFPs and Local and Central Government Tenders.


10. Monitoring and Reporting: Our VoIP offers monitoring and reporting tools that allow administrators to track call activity, detect anomalies and investigate security incidents in real time.


11. Cost Efficiency: Our VoIP security measures are more cost-effective than securing traditional PBX systems, which requires both dedicated hardware and maintenance.


12. Scalability: VoIP security can scale easily with the growth of a business, making it suitable for organisations of all sizes.


13. Remote Work Support: Cleartone VoIP is ideally suited for remote work environments, providing secure communication options for employees working from various locations.

Compared to traditional PBX systems and other less secure communication options, VoIP security is better equipped to address the evolving challenges of cybersecurity, making them a preferred choice for many businesses seeking a secure and reliable communication solution.